Strategy:

Customer Testimonials

Endorsements From Customer Evangelists—
Client Testimonials Reduce Perceived Risk

Best Used For…

Adding fuel to the fire for your sales efforts. Endorsements—often called Word-of-Mouth-Marketing (WOMM)— may be the very best (and often, the only) form of marketing.

Strategy

Harnessing your customer’s good will by way of a testimonial letter generates power inside your company (they literally bring you new business without asking) and outside your company (industry buzz).

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“Pound for pound this book [the Marketing Playbook] is packed with more practical knowledge than anything I’ve ever seen.”

—Rob May
Editor, Business Pundit.com